FAQ

Below are some Frequently asked questions and answers

Do I need a referral to visit Dr Johnson?

Yes. Appointment will only be made after receiving a GP referral letter.

Referral letter can be sent via email, Fax or GP portal

Once we receive the referral letter, we will contact you with the text message to your mobile phone

What costs are involved for consultation?

Initial consultation or new referrals are charged at $300* (of which currently 78.05 rebated by Medicare), regardless of the length of consultation. Subsequent consultations are charged at $130* (39.25 rebated by Medicare).

There may be additional (fully or partially reimbursable) charges if additional services are required such as cervical smears, colposcopy, biopsies, insertion or removal of an IUD, or minor surgical procedures

Do I need private insurance to be seen?

No, you do not need to have a private health fund for your outpatient visits. With Medicare, you can reimburse part of the initial consultation fee, as described above. If you need surgery, that can be organised in the Nowra Private Hospital. If you have private health insurance, your policy will usually cover most of the cost of surgery. Dr Johnson currently charges a gap above the health fund fee.

Will I get a refund of the consultation fee, if

  • Dr Johnson cannot sort the issues I am having,
  • The problem I am having is not gynaecological in nature.
  • Dr Johnson need to refer me to another specialist.
  • Dr Johnson’s care does not meet my expectation.
  • Dr Johnson does not agree or organise the type of surgery I request for
  • Dr Johnson cannot finish the procedures (eg insertion or removal of coils, colposcopy, because of pain or discomfort)

Consultation with Dr Johnson is to discuss your clinical problem and for his opinion on how best to tackle those issues. Whilst most patients would achieve satisfactory outcome after the consultation, it is not a promise or guarantee to cure alleviate your sufferings completely.

Once you have consultation with Dr Johnson, no refund of the fee is possible.

Do I have to wait for long to see Dr Johnson?

We endeavour to make an appointment for you as soon as possible.

We recognise that your time is valuable, and we make every effort to run on time. Occasionally, when patients require a little more time for the consultations, there can be delays beyond our control. We apologise if we keep you waiting.

Do I need to have private health insurance to have surgery by Dr johnson?

No. If you wish to have surgery under Dr Johnson you may have the same regardless of your background and status with health insurance. You should have access to the optimal health care and recommended surgical treatment at Nowra Private Hospital. Dr Johnson will make sure you are under the best care and receive the highest quality of surgical treatment.

If you have private health insurance, most of expenses would be refunded to you. In addition to the surgeon’s fee there could be assistant fee, anaesthetist pathology costs and hospital charges These charges are usually partially covered by the private health fund.

Dr Johnson no longer operates at the Shoalhaven public hospital.

Why did I get a bill from Pathology when I have already paid in the office?

Payments in the office are for the consultation and examination, not for pathology tests on specimens collected during your examination. If you have an examination that requires pathology (eg, cervical smear or a biopsy), the specimen will be sent to one of the pathology labs. Any queries should be directed to the relevant pathology lab

What do I have to bring along for my visit?

Apart from a GP referral letter, please bring all your medical records, Copies of results, blood tests, X-Rays, MRI’s, CT scans etc and details of long-term medications with you. It is at your best interest when Dr Johnson has a thorough understanding about your past medical history.

What should I do to cancel an appointment?

Telephone the office during business hours and allow at least 1 days’ notice so that we can offer your appointment time to patients on our waiting list.

If you did not turn up for the booked appointment without prior notice, we will be unable to give you further appointment in future.

Are my medical records kept private and confidential?

Your medical records will be treated as a confidential document. We will never release your file or your personal details to any third party without your consent

What to do before surgery at hospital

Many gynaecological surgeries are performed under general anaesthesia. It means you will be asked not to eat or drink anything for six hours before your surgical procedure.

Hospital admission staff will contact you, on the previous day, usually between 1 to 4 pm. On admission, you will be seen by the admitting nurses in the ward. to prepare you for the operation. Later on, you will be transferred to the operation theatre there the anaesthetist and Dr Johnson will see you. You may discuss any issues you have. Once again, Dr Johnson will go through with you the planned surgery and your recovery course.

What will happen after the surgery.? How will I get to know the outcomes of surgery? What is the follow up arrangement?

Dr Johnson will talk you soon after the surgery, in the recovery ward. Many patients are still under mild sedation from the anaesthesia, may not be able to fully remember all the conversations. Hence Dr  Johnson will organise a follow up, either telephone consultation or appointment in the clinic, depends on the type of procedures you have. This could be anything between 1 to 6 weeks after the procedure. If its a diagnostic procedure, Dr Johnson will contact you soon after the pathology reports are available. Dr Johnson does not expect your GP to do that.

There is no fee for the consultation after the surgery.

If you have any further questions, please call 0244 22 9009 to talk to our friendly staff or email reception@drjohnson.com.au. We look forward to seeing you at Dr. Johnson’s consulting room.

Reception phone attended between 9 AM - 4 PM
on Monday to Thursday

Appointment with refferal letter only